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Overview Platform Features Call Center Use Cases Integrations

The world's most flexible cloud communications platform

See why thousands of companies use the Vonage Business Communications platform to activate conversations everywhere, improve productivity and optimise communications with integrated business applications.*
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Reliability

99.999% uptime reliability to keep your business running.**
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Security and compliance

Secure communications that meet your industry’s regulatory requirements.
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Ease of use

Switching is a cinch and using it is even easier.
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Customer service

No question’s too big — you’ll get it answered fast.

*Not available in all locations. Please contact your sales representative for current availability.

**The 99.999% claim is based on Vonage's average uptime and/or availability.

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RELIABILITY

Elevated quality of service

Pristine, high-quality voice, video and messaging, maximising efficiency and availability while eliminating call drops, data loss and static.
  • Powered by AWS
  • 99.999% uptime* with SmartWAN, our SD-WAN offering
  • A Network Operations Centre running 24/7/365 and connecting billions of calls annually
  • Multi-level fail-safes with cloud backup minimises call drops, data loss and static
  • Highly distributed architecture provides the flexibility for massive scale-out capabilities
  • Nationwide coverage with elevated QoS, disaster recovery, business continuity and more
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Security and compliance

Protect your customer data and company’s reputation

Vonage’s safeguards and cybersecurity measures support leading regulatory standards and compliance frameworks.
  • HIPAA for protected health information
  • HITECH
  • HITRUST Common Security Framework (CSF) certification
  • PCI for protected financial data
  • GDPR
  • SOX, FCC and CPNI
Learn more about our security and reliability
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EASE OF USE

A truly turn-key experience

The intuitive Vonage Business Communications app functions the way employees prefer — easily.
  • Plug-and-play — be up and running in hours with the mobile app
  • Flexible — integrates with apps your teams already use
  • Easy to adopt and scale
  • Vonage App Centre makes adding new features and integrations easy
  • Everything you need to communicate — including communications APIs and a contact centre solution — from a single partner

Discover why the world's leading analysts honour Vonage year after year

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