Unified communications

Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings and more providing a unified communication experience with elevated Quality of Service (QoS).¹

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Screen grab of the Unified Communications product's call screen on desktop

VOICE

When phoning it in is a good thing

Sometimes you just got to talk. But sometimes you got to add call tags to individual numbers to distinguish calls, too. From simple to space-age features, we got 'em.

Click-to-Dial
Paperless Fax
Call Monitoring
Local or Geographic Number
Call Flip
Virtual Receptionist

More business phone features

VIDEO COLLABORATION

Collaborate easily with colleagues, from wherever you are

Make teamwork make the dream work, and connect with your customers from virtually anywhere with Vonage Meetings.

Available for desktop & mobile
Offers voice and video collaboration, plus chat
Schedule meetings on the fly, right from your calendar
Up to 100 attendees for training & webinars
Easily record & share meetings

Check out Vonage Meetings

Illustration of network cable with various node paths

SD-WAN

Set your priorities straight

SmartWAN, our SD-WAN solution, lets you prioritize your bandwidth-intensive cloud applications, so you can throttle Carol’s cat video before it mucks up your real-time communications or call quality.

Bandwidth prioritization
Encryption
Firewall optimization
Redundancy
Congestion prevention
Performance statistics

Learn about SmartWAN

The Global Customer Engagement Report

Discover (and Clear) the Biggest Communication Hurdles

We asked 5,000 consumers across the globe to share their biggest communication frustrations—and preferences—to find out how organizations can effectively engage customers without obstacles.

See the results

MICROSOFT TEAMS

Power your voice and collaboration with VBC for Teams

A good UCaaS partner provides strategic foresight. And we did just that as an early adopter of Microsoft Teams. Now you can turn your Microsoft Teams environment into a powerful and comprehensive communications tool all from one place.

Enhances the Microsoft Teams experience with premium calling features
Enjoy convenience of existing numbers, routing, and call center functionality configured in your Vonage phone system
Ensures Office 365 powers end-to-end security, administrative control, and compliance
Set up is quick and easy on your desktop or mobile device

INTEGRATE VBC WITH MICROSOFT TEAMS

SMART NUMBERS

Dream it, build it: introducing Smart Numbers

One size fits all—except when it doesn't. Use Smart Numbers to customize your cloud-based phone numbers and tools to suit your unique workflow needs.

Programmatic call routing
Chatbot enablement
Custom communications applications
Customizable voice and messaging workflows
Third-party systems integration
Real-time transcription

Check out Smart Numbers

DELIVER STELLAR CUSTOMER SERVICE

Vonage tightly integrates contact centers and unified communications

When the contact center and the rest of the organization are all on the same communications platform, agents can collaborate with experts across your entire organization to most effectively resolve customer issues.

Common call controls and directory
One-click login and single interface
Complete view of presence and availability

Learn more

HARDWARE

Business phones and accessories

Looking for business phones? Look no further. We offer competitive prices on some of the top names in the industry, and all our phones are tested for compatibility with our business phone services.

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