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Unified communications

Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings and more providing a unified communication experience with elevated Quality of Service (QoS).¹
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¹Vonage's services, or specific features or functionality of the services, may not be available in all locations. Please contact your sales representative for current availability. 

²The 99.999% claim is based on Vonage's average uptime and/or availability.

Don't take our word for it.

Here's what customers like you say about Vonage Unified Communications.

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Product shot of Vonage Business Meetings on mobile device and desktop application, man is speaking and other participants are on video

See how Vonage Business Communications can help your company communicate: watch now.

Screen grab of the Unified Communications product's call screen on desktop
VOICE

When phoning it in is a good thing

Sometimes you just got to talk. But sometimes you got to add call tags to individual numbers to distinguish calls, too. From simple to space-age features, we got 'em.
  • Click-to-Dial
  • Paperless Fax
  • Call Monitoring
  • Local or Geographic Number
  • Call Flip
  • Virtual Receptionist
More business phone features
Illustration of a laptop.
VIDEO COLLABORATION

Collaborate easily with colleagues, from wherever you are

Make teamwork make the dream work, and connect with your customers from virtually anywhere with Vonage Meetings.
  • Available for desktop & mobile
  • Offers voice and video collaboration, plus chat
  • Schedule meetings on the fly, right from your calendar
  • Up to 100 attendees for training & webinars
  • Easily record & share meetings
Check out Vonage Meetings
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SD-WAN

Set your priorities straight

SmartWAN, our SD-WAN solution, lets you prioritize your bandwidth-intensive cloud applications, so you can throttle Carol’s cat video before it mucks up your real-time communications or call quality.
  • Bandwidth prioritization
  • Encryption
  • Firewall optimization
  • Redundancy
  • Congestion prevention
  • Performance statistics
Learn about SmartWAN
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HARDWARE

Business phones and accessories

Looking for business phones? Look no further. We offer competitive prices on some of the top names in the industry and all our phones are tested for compatibility with our business phone services.
SEE ALL BUSINESS PHONES
The Global Customer Engagement Report
Discover (and Clear) the Biggest Communication Hurdles
We asked 5,000 consumers across the globe to share their biggest communication frustrations—and preferences—to find out how organizations can effectively engage customers without obstacles.
See the results
MIcrosoft Teams logo large
MICROSOFT TEAMS

Power your voice and collaboration with VBC for Teams

A good UCaaS partner provides strategic foresight. And we did just that as an early adopter of Microsoft Teams. Now you can turn your Microsoft Teams environment into a powerful and comprehensive communications tool all from one place.
  • Enhances the Microsoft Teams experience with premium calling features
  • Enjoy convenience of existing numbers, routing, and call center functionality configured in your Vonage phone system
  • Ensures Office 365 powers end-to-end security, administrative control, and compliance
  • Set up is quick and easy on your desktop or mobile device
INTEGRATE VBC WITH MICROSOFT TEAMS
Screenshot of smart numbers video
SMART NUMBERS

Dream it, build it: introducing Smart Numbers

One size fits all—except when it doesn't. Use Smart Numbers to customize your cloud-based phone numbers and tools to suit your unique workflow needs.
  • Programmatic call routing
  • Chatbot enablement
  • Custom communications applications
  • Customizable voice and messaging workflows
  • Third-party systems integration
  • Real-time transcription
Check out Smart Numbers
Avoiding silos the contact center
DELIVER STELLAR CUSTOMER SERVICE

Vonage tightly integrates contact centers and unified communications

When the contact center and the rest of the organization are all on the same communications platform, agents can collaborate with experts across your entire organization to most effectively resolve customer issues.
  • Common call controls and directory
  • One-click login and single interface
  • Complete view of presence and availability
Learn more
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HARDWARE

Business phones and accessories

Looking for business phones? Look no further. We offer competitive prices on some of the top names in the industry, and all our phones are tested for compatibility with our business phone services.
SEE ALL BUSINESS PHONES

Check out the App Center

See all the apps, tools, and features you can easily add onto the VBC platform.
Screen grab of Unified Communications App Center showing possible integrations and connections.

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