Device Type: desktop

VBC for Microsoft Dynamics

VBC for Microsoft Dynamics lets you work from anywhere, save time and effort with a single, embedded user interface and easily manage customer information with a lower risk of error.

Free

By requesting this app, a note will be sent to your VBC Administrator for approval. Once approved, the app will appear on your VBC Desktop and Mobile App. All pricing is displayed in USD. Admins will view pricing in local currency by region.

Overview

Easily integrate your business phone system with Microsoft Dynamics.

 

Features

  • Click-to-dial from any web page.
  • Allow Microsoft Dynamics contact sync and in-call screen pops.
  • Capture and store call notes in Microsoft Dynamics.
  • Quickly add unrecognised phone numbers to new or existing contacts.
  • Quickly create and search cases in Microsoft Dynamics.
  • Auto-log call data.
  • Configure objects brought into the call activity window and call activity views.
  • Log SMS messages to Microsoft Dynamics.
  • Empower admins to enable an auto-open call log window, define minimum character limits in call notes and customise call-noting subject structures.

Note

By requesting this app, a note will be sent to your VBC Administrator for approval.