With Surfly, both advisors and customers can navigate web pages simultaneously and take control or request control over a web browser in a matter of seconds, without downloading or installing anything. Simply enjoy seamless human interaction with clients.
You can place a button on your website to allow visitors to start a co-browsing session with one of your customer support agents.
- The fastest co-browsing solution that works without any compression artifacts
- Allows drawing by the agent to better instruct the customer
- Mouse and keyboard control by the agent to proactively assist the customer
- Start a video chat to better communicate with all participants in the session
- Share documents by simply dragging them to a session
- Protect passwords, payment information and other confidential information by safely hiding the website parts during sessions
- Stay compliant with regulations by limiting website parts allowed to be co-browsed and ensure a quick rollout of your website
- Admin features control to customise specific capabilities