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Technology Partner

Arabot & Vonage: Real-Time Automated Customer Interactions

Who we are

Arabot was founded in 2016 with a mission to build smart native Arabic chatbots using advanced AI technologies and to help Enterprise deliver real-time unique customer experience, automate processes and reduce operational costs.

How we work with Vonage

We are working to integrate our chatbot engine with Vonage APIs and platform to deliver arabot smart chatbots across different channels. Arabot uses Vonage Messaging APIs to bring social media automated interactions for customers to use their preferred communication applications with the brands they want to contact.

Use Cases

“Aramex Bot” provides users with a convenient way to find Aramex's nearest locations, track shipments and share the preferred delivery location easily. It also offers enables customers in the UAE to schedule a delivery for personalised shipments and e-Commerce parcels. The chatbot service is now available to all Aramex customers across the Middle East and Africa. Try Aramex WhatsApp Bot by sending a message to +97145031111.

Industries
  • eCommerce/Retail
  • Hospitality/Travel/Transportation
  • Manufacturing
  • Logistics
  • Financial Services/Insurance
Areas of Focus
  • Customer 360
  • Customer Engagement
  • Logistics
  • Business Productivity
  • Support

Learn about our partner solutions

Vonage API partners build, integrate and help implement unique communications experiences with our APIs that accelerate business — and attract and retain customers like never before.
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