AMC Technology & Vonage: Improving Customer Experiences for the Call Centre with Deep CRM and Contact Centre Integration
Who we are
AMC Technology is a global leader in contact centre and CRM integration with a vision for improving the customer experience through increased agent efficiency and personalisation capabilities. Founded in 1995, AMC Technology leads the market in providing contact centre integration expertise and best practices. AMC powers contact centres and customer interactions for companies around the globe through its certiﬁed platform – Contact Canvas™ and unparalleled expertise. AMC products are certiﬁed by technology partners and allows businesses to more effectively manage all types of customer relationships while delivering superior levels of customer service and improving productivity.
How we work with Vonage
AMC Technology works with Vonage to help companies enhance their customer service and agent experience with leading CRM integrations for Salesforce, Dynamics and SAP C4C.